Terms of Service

These terms are an agreement between you and Banking Legal Ops ("we", "us") for the use of https://bankinglegalops.com and its services (the "Service"). By creating an account or using the Service you accept these terms. If you use it for an organisation, you confirm you may accept them on its behalf.

1. The Service

Banking Legal Ops provides software for drafting legal documents with AI assistance, bulk document generation, deadline calculators, self-learning drafting guides, a legal knowledge base and a resume writer, for banking, NBFC and legal professionals.

2. Not legal advice; not a law firm

Banking Legal Ops is a legal-technology and education platform, not a law firm. It does not provide legal advice or legal services, does not act for anyone, does not refer users to advocates and does not share in any advocate's fees. Members of the Legal Community post in their own personal capacity.

The Service is a drafting aid. It does not give legal advice and does not create an advocate–client relationship. AI-generated drafts, deadline calculations and guides can contain errors. You are responsible for checking every document against the facts and the current law, and for any document you sign, send or file. See also the Disclaimer.

3. Your account

• You must be at least 18 and give accurate details, including a working email and mobile number.
• Keep your password confidential; you are responsible for activity on your account.
• Tell us promptly at info@bankinglegalops.com if you suspect unauthorised use.

4. Plans, payment and renewal

• Paid plans are billed in advance in Indian Rupees through Razorpay, monthly, quarterly or yearly as you choose. Prices are shown on the pricing page and include or add GST as stated at checkout.
• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel any time from Billing & plan; access continues until the end of the period you have paid for.
• Each plan has usage limits (for example AI drafts and documents per month). Unused allowance does not carry over.
• One-time notice packs add credits that are used only after your plan's monthly allowance runs out. They are valid for 12 months from payment, are not transferable and do not change your plan.
• Job posts cost a one-time fee per vacancy and stay live for 30 days after we approve them. Only genuine employment vacancies are accepted; panel, empanelment, retainer or case-referral listings for advocates are not. We may refuse or remove any post. We are not the recruiter, do not verify every detail of a post and are not party to any hiring decision. Employers must not charge applicants any fee.
• We may change prices with at least 15 days' notice by email; changes apply from your next renewal.
• Refunds are covered by our Refund & Cancellation Policy.

5. Acceptable use

You agree not to:

• use the Service for anything unlawful, fraudulent or to harass, threaten or mislead anyone;
• upload data you have no right to use, or personal data without a lawful basis;
• try to break, overload, scrape or reverse-engineer the Service or bypass plan limits;
• share your account, or resell the Service without our written permission.

6. Your content

You keep ownership of the facts you enter, the files you upload and the documents you create. You give us permission to store and process them only to provide the Service, including sending text to our AI provider to generate drafts. We do not use your documents to advertise to others and we handle personal data as described in the Privacy notice. Keep your own copies of important documents.

7. Our content

The software, templates, clause library, guides and site content belong to us or our licensors. You may use generated documents for your own and your clients' matters, but you may not copy or redistribute the templates, guides or knowledge base as a product.

8. Availability and changes

We work to keep the Service available and secure but do not guarantee it will be uninterrupted or error-free. We may improve, change or retire features; if we withdraw a paid feature you rely on, we will tell you in advance.

9. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or loss arising from your use of any document or calculation without independent review. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.

10. Suspension and termination

You may close your account at any time. We may suspend or close an account that breaches these terms or the law, after notice where reasonable. On closure you can request an export of your documents within 30 days, after which they may be deleted.

11. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the competent courts in India.

12. Grievances and contact

Grievance Officer: Tejas (Founder), email info@bankinglegalops.com. We acknowledge complaints within 24 hours and resolve them within 7 days. Complaints that content posted by a member is unlawful are acted on within 36 hours, and complaints about nudity, sexual content, morphed images or impersonation within 2 hours, as the IT Rules require. Members can also report a post with the Report button in Discussions. Other ways to reach us are on the Contact page.